Thank customer for reaching out to AI-pro.org and inform them we are glad to help you.

Please make sure you are logging in to the correct website. Use Google chrome browser (recommended-if possible) and type-in this link to log in: 
https://start.ai-pro.org/login

After using the temporary password we provided you to log in to your account: Name_pass123!!

Do not forget to change it under "Manage Account" before you log out. Under "Manage Account" there is an option there to change either the "email address" and/or "change password".

Do let us know if you need further information about the matter.