Inform the plan user to follow these simple steps - HARD REFRESH:

Before you try to access the website, please make sure you are using a Google Chrome browser. If you are already using Chrome, clear cache in the Chrome settings.

This might be due to a bug in our cookies setup. To fix this, kindly follow these steps:

1. Do a hard refresh of your browser by clicking CTRL + F5 in Chrome or Edge. For Mac, hold Cmd-Shift-R or Shift-Reload.
2. Reload AI-Pro.org and when you see the cookie banner at the bottom of the page, click "Accept All".

Or an alternative way would be:

1. Go to your browser settings and find Clear Cookies and Other Site Data.
2. Reload AI-Pro.org and wait for the cookies banner to appear at the bottom of the page. Click "Accept All" and refresh the page again.

Proceed then directing plan user to use login steps.