We apologies about this, we strongly recommend that you give us a CALL preferably for speedy resolurion, so we can provide you a temporary password for you to login to your account or you may send us an email as another option so we can send you the same.via the contact information on this LINK: https://ai-pro.org/contact-us/. It is important however, in case a temporary password is procided, for you to change the password before you log-out for security reasons.