Thank customer for reaching out to AI_pro.org. And inform them we are here to help you.

To update your Credit Card (payment) information, please follow these steps:

1. Using Google Chrome, please log into your account here: https://start.ai-pro.org/login
(There should be a visible option to reset your password if you've forgotten it. Check your inbox or your spam/junk folder for the password reset email.)
2. Once you've logged in successfully, click "Manage Account" in the upper right-hand corner of the screen.
3. Click the tab that says "Subscription".
4. Under the "Actions" column (far right) for your Plan details, select "Change Card" from the "Options" dropdown menu.

Another option to update billing information to renew a plan subscription:
- For Recurly, access the billing history and provide a link to the customer to update billing information.
- For Stripe, access the billing history through the merchant and provide a link to the customer to update billing information.