AI PRO Knowledge Base Article - Billing

AI PRO Knowledge Base Article - Billing

What does the charge on my account statement correspond to?
Thank you for getting in touch with AI-pro.org and we are glad to assist you with your concerns. The charge on your account may refer to either a subscript...
Sun, 13 Apr, 2025 at 11:54 PM
How do I update my Credit Card information?
Thank customer for reaching out to AI_pro.org. And inform them we are here to help you. To update your Credit Card (payment) information, please follow the...
Sun, 13 Apr, 2025 at 11:55 PM
How can I get a copy of the receipt/invoice?
The receipt/invoice can only be viewed by users through the "Manage Account" option located in the upper-right portion of their dashboard. Receip...
Sun, 13 Apr, 2025 at 11:55 PM
Why do I have multiple charges?
To view your charges, login to your account, then follow these steps: 1. At the upper right corner of the screen, click ""Manage Account"&qu...
Sun, 13 Apr, 2025 at 11:55 PM
How do I request for a refund?
Refunds are processed as a gesture of courtesy. We invite you to preferably call us and speak to one of our live support team members to facilitate the requ...
Sun, 13 Apr, 2025 at 11:55 PM
I was being charged an amount in my credit/debit card on a monthly basis and I am not aware of any subscription from your company?
All transactions for a subscription are done online. We do not have access to any of our users' online details, let alone billing information. Sadly, it...
Sun, 13 Apr, 2025 at 11:55 PM